Our Mission
Our Vision
Values
Safety
What is non-negotiable?
Working safely to protect the public, our employees, and the assets we manage.
Operational Excellence
How do we provide reliable service while managing costs and creating a rewarding work environment?
By engaging employees to strive for excellence and continuous improvement.
Integrity
What is at the core of what we do?
Being ethical and holding ourselves accountable to conduct business in a fair, honest, open, compliant, and environmentally responsible manner.
Sustainability
How do we ensure long-term viability of the organization and the communities we serve?
By maintaining financial integrity, minimizing our environmental impact, and supporting responsible economic development in our owner communities.
Customer Service
What creates added value and improves customer satisfaction?
Providing quality service at a competitive price while being responsive to our owners’ needs.
Respect
What leads us to optimal solutions for even the most difficult challenges?
Encouraging constructive dialogue that promotes a culture of inclusiveness, recognizes our differences, and accepts varying viewpoints.
Innovation
How do we mitigate risk and create opportunities?
By becoming an early adopter of technologies proven to improve electric efficiency, protect the environment, and create a diversified energy supply portfolio.
Strategic Initiatives
Safety
Promote a culture where no job is so important and no service so critical that employees must compromise their own safety to perform their job.
Compliance
Promote a culture of compliance where all employees conduct business with the highest standards of ethics and integrity. Meet or exceed all policy and regulatory requirements.
Financial Stability
Generate adequate cash flows, maintain access to low-cost capital, provide stable and competitive wholesale rates, and effectively manage financial risks, all with a focus on continually improving our financial processes.
Operational Excellence
Design, construct, operate, and maintain safe, reliable, and environmentally-responsible generation and transmission assets in a cost-effective manner.
Exceptional Customer Service
Provide exceptional service for internal and external customers with a focus on continuous improvement through relationships, knowledge of customer needs and preferences, key performance metrics, and future program development.
Employee Engagement
Create a work environment that encourages employee engagement at all levels through a framework of effective communication. Make investments to leverage diversity, grow internal talent, develop innovative skills, and maintain high standards.
Resource Management
Employ an adaptive strategy to cost-effectively maintain reliability, manage risks, and ensure regulatory compliance.
Collaboration and Communication
Continuously improve collaboration and communication internally and externally to enable successful projects and services, build stakeholder relationships, and articulate value.
Technological Innovation and Sustainability
Actively monitor and adopt new, proven technologies that cost-effectively enhance performance and promote the long-term viability of Platte River, the municipalities, and their customers.